Job Seekers: Current Positions

Work Type: REGULAR


Location: Melbourne

Advertiser: Waterford

Date Posted: 01/08/2012

Position Filled: Yes





Night Duty Manager - Multinational Hotel Group

Global Industry Leader
Opportunity to join expanding hotel group
Fantastic CBD Location
The Company
Our client is the world leader in serviced apartments, operating in excess of 20,000 units in more than 20 countries throughout the Asia Pacific, Europe and Gulf regions.  The Company is headquartered overseas with a local head office in Melbourne.  Comprising three brands to cater for the leisure and corporate traveller, the Company has developed into a global phenomenon, stylishly blending the comfort of serviced apartments with the luxurious ease of a hotel and world class customer service.
The Role
Reporting to the Assistant Residence Manager, the aim of your role will be to ensure the safe and efficient running of the Guest Services department at night whilst performing an audit on  each department's daily revenue.  Core responsibilities will include:
  • Managing and being accountable for all Night Audit operations, including:
           - generating reports
           - balancing credit cards 
           - ensuring accurate city ledgers
           - reconciling end of day banking
           - ensuring correct cashiering procedures
  • Managing the efficient running of the Reception area
  • Attending to guest queries as required and exceeding their expectations.
  • Taking after hours Reservations
  • Maintaining privacy and security of guests and property
The Candidate
To be successful in this role, you will possess the following:
  • Excellent interpersonal communication skills - verbal and written
  • Strong leadership capabilities
  • Highest attention to detail
  • A passion for providing exceptional levels of customer service
  • Good local knowledge
  • Supervisory experience
  • Previous experience conducting Night Audit in a hotel will be highly regarded but not essential
If you have what it takes to fill this role, we would love to hear from you. Please forward your cover letter addressing the above criteria and a current resume using the APPLY NOW button below.
For a confidential discussion regarding this position, please contact Joseph or Jessica on 03 9510 6155.
All applications will be treated in the strictest confidence. Please note that due to the large number of applications we receive, only those that are short-listed will be contacted for an initial screening interview. All applicants CVs will remain on our database to be considered for future positions.
Waterford Recruitment
Proud to be a boutique agency offering a premium service, targeting excellence in the marketplace.





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