Job Seekers: Current Positions

Work Type: REGULAR

Sub-Classification:

Location: Perth

Advertiser: Waterford

Date Posted: 15/08/2012

Position Filled: Yes

 

   

 

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Guest Service Officer - Multinational Hotel Group

Global Industry Leader
Fantastic CBD Location
Friendly Team Environment
 
The Company
Our client is the world leader in serviced hotels and apartments, operating in excess of 20,000 rooms in more than 20 countries throughout the Asia Pacific, Europe and Gulf regions.  Comprising three brands to cater for the leisure and corporate traveller, the Company has developed into a global phenomenon, priding itself on its world class customer service.  The Company's property in Perth is searching for an outstanding Guest Service Officer to join their Front Office Team. 
 
The Role
Reporting to the Duty Manager, you will be responsible for:
  • Check in/out of guests
  • Assisting guests with all queries
  • Providing local insight to the area
  • Managing guest accounts
  • Administrative duties
  • Liaison between all departments
 
The Candidate
To be successful in this role, you must demonstrate the following:
  • Exceptional interpersonal communication skills - verbal and written
  • Passion for exceeding guest expectations
  • Customer service experience is essential
  • Previous experience within a hotel environment will be an advantage
  • Strong local knowledge of CBD area
  • Attention to detail
  • Impeccable personal presentation
  • Availability to work a rotating roster
 
If you have what it takes to fill this role, we would love to hear from you. Please forward your cover letter addressing the above criteria and a current resume using the APPLY NOW button below.
 
For a confidential discussion regarding this position, please contact Jessica or Joseph on 03 9510 6155.
 
All applications will be treated in the strictest confidence. Please note that due to the large number of applications we receive, only those that are short-listed will be contacted for an initial screening interview. All applicants CVs will remain on our database to be considered for future positions.
 
Waterford Recruitment
Proud to be a boutique agency offering a premium service, targeting excellence in the marketplace.
 

 

 

 

 

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