Job Seekers: Current Positions

Work Type: REGULAR


Location: Perth

Advertiser: Waterford

Date Posted: 15/08/2012

Position Filled: Yes





Duty Manager - Multinational Hotel Group

Global Industry Leader
Fantastic CBD Location
Friendly Team Environment
The Company
Our client is the world leader in serviced hotels and apartments, operating in excess of 20,000 rooms in more than 20 countries throughout the Asia Pacific, Europe and Gulf regions.  Comprising three brands to cater for the leisure and corporate traveller, the Company has developed into a global phenomenon, priding itself on its world class customer service.  The Company's property in Perth is searching for an exceptional Duty Manager to join their Front Office Team.
The Role
Your duties will include:
  • Ensuring  and providing the highest level of guest service
  • Managing guest services and day-to-day operations, ensuring quality and standards are met
  • Supervising employees
  • Maintaining front desk goals
  • Ensuring compliance with all policies, standards and procedures.
  • Supporting employees in handling and resolving guest complaints
The Candidate
To be successful in this role, you will possess the following:
  • Exceptional interpersonal communication skills - verbal and written
  • Demonstrated experience in a management/supervisory role is essential
  • Strong leadership abilities
  • Previous experience in a hotel environment will be highly regarded
  • The ability to 'think on your feet'
  • The capacity to remain calm under pressure
  • A passion for providing exceptional customer service
  • Availability to work a rotating roster
If you have what it takes to fill this role, we would love to hear from you. Please forward your cover letter addressing the above criteria and a current resume using the APPLY NOW button below.
For a confidential discussion regarding this position, please contact Jessica or Joseph on 03 9510 6155.
All applications will be treated in the strictest confidence. Please note that due to the large number of applications we receive, only those that are short-listed will be contacted for an initial screening interview. All applicants CVs will remain on our database to be considered for future positions.
Waterford Recruitment
Proud to be a boutique agency offering a premium service, targeting excellence in the marketplace.





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